Data Protection

8upb Privacy Policy — Your data is our responsibility

Protecting your personal information is our top priority. In this privacy policy, we clearly state what data is collected, why it is collected, and how it is kept secure.

Last Updated: January 2026

1 Introduction

Welcome to 8upb. As a trusted online gaming platform, we place the highest importance on our users' privacy. This Privacy Policy ("Policy") explains how 8upb collects, uses, stores, and protects your personal information.

By visiting our website, creating an account, or using our services, you are agreeing to this privacy policy. This policy covers 8upb's Terms & Conditions Works in conjunction with and is considered part of.

This policy was written in Bengali for the convenience of Bangladeshi users. In the event of any legal dispute, the English version will prevail.


2 What Information We Collect

8upb collects the following types of information to provide its services.

Data Type Example Reason for Collection
Identity Information Name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Email address, mobile number Account Registration & Notifications
Financial Information Mobile Banking/Nagad/Rocket number, transaction history Deposit and withdrawal processing
Device & log information IP address, browser type, device model Security & Fraud Prevention
Gaming Activity Game history, bet amounts, wins & losses Responsible Gaming Monitoring
Cookies & Tracking Session cookies, preference data User Experience Improvement

3 How Information Is Collected

8upb collects your information in several ways. Each method is transparent and based on your consent.

  • Directly from you: Information you provide directly via registration forms, KYC submissions, support chat, or email.
  • Automatically: When you visit the site, device and browser information is collected through cookies, log files, and analytics tools.
  • Via payment providers: When you transact via Mobile Banking, Nagad, or Rocket, the respective payment provider shares the required transaction details with us.
  • Third-Party Verification Services: Through age and identity verification services to meet legal obligations.

We never collect sensitive personal information — such as religious identity, political views, or health data — without your explicit consent.


4 Purpose of Data Use

8upb uses the information collected under your privacy policy only for the specific purposes outlined below. Your data is never used beyond those purposes.

  • Account creation, management & verification (KYC)
  • Processing deposits, withdrawals, and other financial transactions
  • Prevention of fraud, money laundering, and unauthorized access
  • Fulfilling legal and regulatory obligations
  • Providing customer support services
  • Platform and user experience improvement
  • Responsible Gaming Monitoring & Support
  • Notifying you about relevant promotions and offers (subject to consent)

You may opt out of receiving promotional messages at any time. Simply notify our support team and it will take effect immediately.


5 Data Sharing Policy

8upb never sells your personal information to third parties. Only limited data may be shared in the specific circumstances listed below.

  • Payment Providers: Only the information necessary to complete transactions is shared with Mobile Banking, Nagad, and Rocket.
  • KYC Verification Services: With licensed verification agencies for identity verification purposes.
  • Law Enforcement Agencies: In cases of a court order or mandatory legal directive.
  • Cybersecurity Partner: With security experts to prevent fraud and hacking (anonymous data only).
  • Business Succession: In the event of an ownership change or merger at 8upb, with prior notification.

Your information is never shared with any advertiser, marketing agency, or unrelated third party.


6 Security Measures

8upb uses state-of-the-art technology to protect the information collected under your privacy policy. Our security infrastructure is built to meet international standards.

  • 256-Bit SSL/TLS Encryption: All data sent to and received from the site travels through encrypted channels.
  • Two-Factor Authentication (2FA): An additional layer of security when logging into your account.
  • Data Encryption: Sensitive data stored in our databases is secured with AES-256 encryption.
  • Access Controls: Only authorized personnel have access to specific information.
  • Regular Security Audits: Periodic audits conducted by third-party security experts.
  • Firewall & DDoS Protection: Server-level protection against the latest cyber threats.

That said, no method of internet transmission is 100% secure. While we take every measure to protect your data, we also ask that you keep your password confidential and avoid logging in from unfamiliar devices.


7 Cookie Policy

8upb uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser. We do not use any harmful tracking cookies.

  • Essential Cookies: Required to maintain login sessions and ensure security; these cannot be disabled.
  • Functionality Cookies: Helps remember your preferred language, games, or theme.
  • Analytics Cookies: Collects site usage statistics to help improve our services (anonymous data).

You can delete or disable cookies at any time through your browser settings. However, disabling essential cookies may cause some features of the site to stop working.


8 Data Retention Period

8upb does not retain your information longer than necessary. A separate retention period is defined for each type of data.

Data Type Retention Period Reason
Account Information For the duration of active account + 5 years Legal Obligations
Transaction Records 7 years Financial Regulatory Authority Guidelines
KYC Documents 5 years Anti-Money Laundering Law
Gaming History 3 years Responsible Gaming Monitoring
Log & Device Information 12 months Security & Fraud Investigation
Cookie Data End of session or up to 1 year Browsing Experience

9 Your Rights

Under 8upb's privacy policy, you have the following rights over your personal information. Contact our support team to exercise any of them.


10 Minor Protection

8upb strictly does not provide services to anyone under the age of 18. In line with our privacy policy, no personal information from minors is knowingly collected.

  • Age verification is mandatory at registration
  • KYC documents may be requested if there is any suspicion.
  • If a minor's account is detected, it will be immediately suspended and all associated data will be deleted.
  • Parents or guardians may request the deletion of their child's information.

If you become aware that a minor is using 8upb, please notify our support team. We will take prompt action.


11 Privacy Policy Updates

8upb reserves the right to update this privacy policy at any time. For significant changes, a notification will be sent to your registered email or mobile number. Continued use of the platform after any changes will be considered acceptance of the updated policy.

The "Last Updated" date at the top of this page always reflects the most recent version. We recommend checking this page regularly.


12 Contact

For any questions, requests, or complaints regarding our Privacy Policy, please reach out to our support team.

  • Email: [email protected]
  • Live Chat: Use the chat button in the bottom right corner of the site
  • Response Time: Typically within 24 hours

For detailed rules and regulations, please visit our Terms and Conditions and Responsible Gaming Also see our page.

Your Data Rights

Under 8upb's privacy policy, you have full control over your personal information.

Right to Access

You may request to see what information we hold about you. This is typically provided within 30 days.

Right to Rectification

If any of your information is incorrect or incomplete, you may request a correction.

Right to Erasure

You may request that your information be deleted when there is no legal obligation to retain it.

Right to Restrict Processing

In certain circumstances, you may request that we limit the processing of your data.

Right to Data Portability

You may request an export of your information in a readable format.

Right to Object

You may object to the use of your data for marketing or analytical purposes.

Why 8upb Trusted

We are just as committed to protecting your data as we are to delivering a great gaming experience.

Maximum Encryption

Every transaction and login is secured with 256-bit SSL encryption. Your data is always protected.

Rigorous KYC Process

Every account is verified, which helps prevent fraud and unauthorized use.

Secure Payment Gateway

Transactions with Mobile Banking, Nagad, and Rocket are carried out over encrypted connections. Payment details are never stored directly.

No Sale of Data

We never sell your personal information to third parties. Your privacy is not part of our business model.

Transparent Policy

Our privacy policy is written in plain, simple language so every user can fully understand it.

24/7 Support

Our support team is always available to help with any data-related questions or requests.

Safe Gaming Experience

Play with integrity, Join 8upb

Enjoy the best online gaming experience with your privacy fully protected. Open an account now and start playing in a secure environment.

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